5 Key Takeaways

• 1

  Practices are facing staffing shortages, with 67% of optometry owners citing it as their biggest operational challenge in 2025.

• 2

  The Bureau of Labor Statistics projects a 10% growth in optometry support roles through 2032, outpacing the available workforce.

• 3

  Hiring for attitude and soft skills is crucial when building a pediatric team, as experience is considered less important.

• 4

  Practices with stable, well-trained teams achieve 23% higher patient satisfaction scores and 18% better revenue retention.

• 5

  Structured onboarding processes increase employee retention by 58% after three years, emphasizing the importance of training.